|Appointments & Home Visits|
Sadly our Nurse Lisa Wendorf has left the Practice to go back to work in the District. We are now advertising for a replacement and would be grateful for your patience during this time as appointments are limited.
- Book On-Line
The Practice uses a secure website called SystmOnline which allows you to make appointments on-line. Before using the service, you will need to Register with the Practice for an Account.
Please ask Reception for a Registration Letter. This will contain your personal Pin Number and Access ID to the system. Please bring with you a form of identification e.g. Driving Licence, Utility Bill - something with your name and address on.
If you have already registered, click on the image below and follow the instructions for booking an appointment.
- Book on the Day Appointments
We offer an advanced access “Book on the Day” system for GP Appointments. Appointments for the day can be booked from 8.30 a.m.onwards (please be advised that, with four incoming telephone lines and three people answering the telephone, the appointments can go very quickly!). When all the appointments are taken, there will be a telephone message informing patients of this. The GP is able to triage calls over the telephone to help - if this is more convenient please ask at the time of booking.
Being a single-handed GP Practice, it is always difficult to have a sufficient number of appointments available for our growing Patient list. We have found that with “Book on the Day” appointments, we have far less patients who do not attend (DNA). We therefore make best use of the GPs’ valuable time and this enables us to see more patients.
- Failure to attend for an Appointment
If a patient fails to attend for an appointment, without notifying the Practice, they will receive a letter regarding our Policy on removal from our Patient List. If this has no affect then a further "final Warning" letter is sent. On the third failure to attend, patients are removed from our Patient List.
- Home Visits
Home visits will only be made if a patient is unable to attend the Surgery. Requests should be made before 11.00 a.m. and the Doctor will triage your call and ensure that a visit is necessary.
In these circumstances, be prepared to give as much information as possible, not forgetting your telephone number, and try to give some indication of the urgency for the visit.